Privacy Policy

This Privacy Policy outlines the practices regarding the collection, use, and disclosure of personal information we receive from users of the House of Fun online casino platform. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner, in compliance with the relevant data protection regulations in Australia.

License Information

House of Fun operates under the license issued by the Malta Gaming Authority (MGA), which ensures that we adhere to strict standards of fairness, security, and responsible gaming.

Data Collection

We collect various types of information from our users to provide a safe and enjoyable environment for playing our online pokies. The types of data we may collect include:

• Registration data: This includes your name, date of birth, address, and contact details when you create an account.
• Payment details: Information related to your financial transactions, such as credit card numbers or e-wallet details, is collected to facilitate deposits and withdrawals.
• Technical logs: This includes your IP address, browser type, device information, and access times. We may also use cookies to enhance the functionality of our website.

Purpose of Data Usage

The personal information we collect is used for various purposes, including:

• Account management: To set up and manage your account, allowing you to access our online pokies.
• Marketing communication: To send you promotional materials and information about our services, subject to your consent.
• Anti-fraud checks: To prevent fraudulent activities and protect the integrity of our platform.
• Anti-Money Laundering (AML) compliance: To comply with legal obligations and prevent money laundering activities.
• Know Your Customer (KYC) procedures: To verify the identity of our users as part of our commitment to responsible gaming and regulatory compliance.

Data Sharing

Your personal information may be shared with the following third parties as necessary:

• Payment providers: To process your financial transactions securely.
• Verification partners: To assist in identity verification and compliance with KYC and AML regulations.
• Regulatory authorities: We may disclose your information if required by law or regulatory requirements.

User Rights

As a user of House of Fun, you have certain rights regarding your personal data, including:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to deletion: You have the right to request the deletion of your personal data, subject to specific legal obligations that may apply.
• Right to restrict processing: You may request to restrict the processing of your personal data under certain conditions.

To exercise any of these rights, please contact our support team.

Cookie Policy

House of Fun uses cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve our platform’s functionality and performance. We use two main types of cookies:

• Essential cookies: These cookies are necessary for the basic functionality of our website, allowing you to navigate and use our services effectively.
• Analytical cookies: These cookies collect information about how users interact with our platform, helping us analyze usage patterns and improve our services.

By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. This includes encryption, firewalls, and secure server environments.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our support team for assistance.

This Privacy Policy is effective as of the date specified at the top of this document. By using our services, you acknowledge that you have read and understood this Privacy Policy.